Order Tracking

Track your order

Once your order ships, we email you a confirmation with a tracking number and link. Click that link to follow your parcel every step of the way.

Can't find your tracking email?

  • Check your spam or promotions folder for an email from Luxe Leather Haven Co.
  • Log in to your account and open the order under Order History to see its status and tracking details.
  • Still stuck? Contact us with your order number via the Contact page and we'll send your tracking link right away — our team is available 24/7.

Delivery timeframes

New Zealand orders typically arrive within 2–4 business days of dispatch, Australia within 5–8, and the rest of the world within 7–14. See our Shipping Policy for full details.